Security / Confidentiality
Security :
Talika.com uses the services of PAYPAL (an EBAY company) and of WORLDPAY to ensure the security and confidentiality of your payments.
Confidentiality :
The information and contact details, gathered through the purchase process of our products, will be kept strictly confidential and will only be used for the purpose of fulfilling your order.
Shipping costs / Delivery time
Regular rate : Usd 6.50 / Delivery time is estimated to 2 to 5 business days.
We guarantee the delivery of your order within a maximum of 5 business days. The business days delivery period is calculated from 0H00 hour on the next business day following reception of your order.
Fast rate : Usd 17.00 / Delivery time is estimated to 1 to 3 business days.
Shipped by an express mail service.
Warranties / Rights
Damaged products :
Damaged products will be replaced free of charge or fully refunded, at the choice of buyer. For claims, contact us at: returns@talika.com.
Satisfied or your money back :
Any product can be returned to us within 60 days of reception, subject to the following terms and conditions.
However, WE DO NOT ACCEPT RETURNS ON PRODUCTS NOT PURCHASED FROM THIS WEBSITE.
1) No returns accepted without a Return Merchandise Authorization (RMA) number.
2) Request for RMA# must be done within 60 days of receiving package. RMA# must appear on the package returned for refund processing.
3) All returned merchandise must be received within 30 days of issuance of RMA# at one of the return centers listed below.
4) Return shipping cost is at customer's charge.
5) Shipping fees are not refundable.
6) Refunds are processed only upon receipt of returned goods and will be done within 10 working days thereof.
For returns, contact us : returns@talika.com.
Returning addresses
The product(s) must be returned to one of the following return centers: :
USA :
Hong-Kong :
UNIT 1203-5, 12/F, YU YUET LAI Building, 43-55 Wyndham Street, Central, Hong Kong
Thailand :
Mille Fleurs Co. Ltd., 29 Vanissa Building, 6th Floor, Unit 6H3, Soi Chidlom, Ploenchit Road, Pathumwan, Bangkok 10330
Singapore :
Xiao Yuan Marketing Pte Ltd, 94 Kaki Bukit Industrial Terrace, Singapore 416172
Malaysia :
SPA INDRANI, No. 1-2B, Block C, Jalan PJU 1/3B, SunwayMas Commercial Centre, 47301 Petaling Jaya, Selangor
Philippines :
Talika - 247 Don Fabian Street, Brgy Commonwealth, Quezon City.
Canada :
c/o Caneuro, 4312678 Canada Inc,2466 2466 Bélanger est, Quebec, Canada
UK :
Talika.com / Trade2Europe, 6 Castleham Road, St. Leonards-on-Sea, East Sussex TN38 9NR, United Kingdom/Royaume-Uni
Japan :
Talika Jp / YBG Intl - Chiba_ken, Urayasu-shi, Takasu 14-2-4-901, Japan
Taiwan :
5F,No.188,Sec.5,Nanking E.Rd.Taipei, Taiwan, R.O.C.
Right of refusal :
Talika.com reserves the right to refuse any order without explanation. In case of refusal, payment received will be refunded immediately.
Who are we ?
Talika.com name and trademark are fully owned web names of Danielle Roches, France, the manufacturer and seller of Talika products.
Talika.com is web serviced by "Talika.Com Ltd".