Our customers' satisfaction is our first priority.

We offer a full refund when the product has not been opened and has not been used, and a partial refund when the packaging cannot be taken into account.

Shipping costs are the responsibility of the customer.

All returns must be made in the original packaging and accompanied by proof of purchase.

Products under warranty must be handled with care.

If the products arrive with visible defects, take photos and send them to us. We will contact you to clarify all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

The standard delivery time is approximately 7 business days. Please note that due to the status of the global pandemic, orders may arrive later than usual.

If your order has not arrived after two weeks, please contact us and we will look into the details.